Shipping Information
1. NZ SHIPPING
Free shipping for all unframed prints within New Zealand.
We use a signature required courier service for all orders throughout New Zealand. All parcels will require a signature on delivery. If no one is at the premises to sign for the parcel, a card will be left and your parcel will be available for collection from the courier office or depot.
We aim to dispatch unframed prints within 2-4 working days and framed prints within 10 working days. Note that in November and December these time frames may be longer. Courier delivery will then take 1-2 working days for the North Island, 2-3 working days for the South Island and 5-6 working days for rural delivery.
2. SHIPPING OF FRAMED PRINTS
The cost of shipping a framed print is as follows:
AUCKLAND | NORTH ISLAND | SOUTH ISLAND | |
A2 | $10 | $10 | $15 |
A1 | $20 | $20 | $30 |
A0 | $50 | $200 | $300 |
Framed prints may be collected from central Auckland on request, please email us for details.
We do not send framed prints internationally but we can provide advice on framing your purchased print if you wish, please contact us for more information.
3. SHIPPING INTERNATIONALLY
We are able to ship unframed prints internationally using NZ Post. Framed prints cannot be shipped internationally. We use a signature required international courier service that takes 2-6 working days. The cost of shipping internationally is as follows:
DESTINATION | PRICE |
Australia | $37.00 |
Europe | $60.00 |
North America | $60.00 |
Asia (China, Hong Kong, Indonesia, Japan, Malaysia, Singapore, Thailand, Vietnam) | $60.00 |
If you would like a print shipped to a country not listed above, please contact duncan@duncaninnes.co.nz.
Your print will normally arrive at its destination within the time frame specified. However NZ Post does not directly control all parts of the delivery chain, they cannot guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where the item is dutiable or held in customs, may take longer. Any taxes, duty or other fees incurred on arrival of an international order will be the responsibility of the customer.